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Savings in paper and staff time may be made by using a microcomputer as an interface with a library automation system. Programs run on the microcomputer may be used to supply input to the system or modify its output. Additionally, routines not supported by the system may be performed, thus improving compatibility with local requirements.

Automated library systems are capable of producing large amounts of data, but these data may often need to be supplemented in some way or interpreted by the librarian before they constitute useful management information. When this extra work proves to be time‐consuming, there is every incentive for automating the task.

Pressures to contain costs have given private hospitals the economic incentive to reduce provision of charity care services, shifting the burden onto governmental hospitals. Budget pressures on governmental units have produced resistance to any further shift in the charity care burden. We observe in a lawsuit (State of Texas vs. The Methodist Hospital) what appears to be a classic moral hazard situation. The government expects a certain (unspecified) level of charity care to be performed in exchange for tax exemption; hospital management allegedly consumes perquisites and overstates reported charity care figures. Both sides use accounting numbers to defend their positions.

Anyone who has tried to review studies relating to use of academic libraries may argue that a great deal of research exists on college students and how they use their libraries. Studies of reading habits and library use among college students have been appearing for more than fifty years, and the diligent student can compile an impressive bibliography of these studies. In spite of all we have learned about student interaction with library resources, there is still much we do not know.

Let us return to Nancy Cruzan's story. Hopeful that Nancy would eventually recover, her parents, Lester and Joyce Cruzan, agreed to have doctors insert a feeding tube to deliver artificial hydration and nutrition – a decision they would one day regret. Although the Cruzans visited frequently, Nancy was unable to respond to their attention. After four years had elapsed, the Cruzans concluded that Nancy would never regain consciousness and should be allowed to die.

For more than 200 years, intellectual freedom has been a constitutional right of US citizens and the world’s oldest democracy. Librarians in particular have helped to protect this important right by ensuring that all citizens have access to whatever information they need. In her introductory article, Hannelore B. Rader enumerates the many examples of people in other countries who have not had or do not have access to all types of information. A good example is the former German Democratic Republic and the Berlin Wall. There are also examples in the USA where groups of people or individuals have tried and still try to censor information and to limit access to information. In the present electronic environment, intellectual freedom has become an even more complex issue by allowing individuals a forum to easily state their opinions, whether truth or propaganda. Librarians are experiencing a growth in “banned books” and controversies surrounding filtering software in public libraries. However, the ultimate question remains: should intellectual freedom be restricted? Contains an extensive bibliography of intellectual freedom resources compiled and annotated by Terri L. Holtze.

Consideration of the fast‐growing number of food hygiene prosecutions up and down the country, almost all of them of a most serious nature, shows that it is the food preparing room, the kitchen, which is indeed the hub of the matter. Most of the charges result from its condition and the practices carried on within its walls, all‐too‐often enclosing a cramped space, ill‐equipped and difficult to keep clean. Its state in many prosecutions clearly contrasts badly with the soft lights and alluring elegance of the dining rooms in hotels and catering establishments. Yet, who would say that the kitchen is not the most important room in the home, in the hotel and every food‐preparing place? It has been so from time immemorial. House design has suffered severely with the need to cut building costs and the kitchen has suffered most; in small houses, it seems little more than a cupboard, a box‐room, an alcove. Is it surprising, then, that age‐old kitchen arts have degenerated? In the farmhouse, the country homes of the affluent, the “downstairs” of the town house, the kitchen was among the largest rooms in the house, as befitted all the activity that went on there. In the USA, the modern, comfortable home even of relatively humble folk the kitchen is phenomenally large; room for everything and everyone.

The deference towards brands that motivated yesterday’s consumers to purchase is no longer so evident in today’s shopping environment. As consumers become more sophisticated in their assessment of brands and more demanding in their requirements, brand management will need to develop more substantive market models to regain the initiative. Outlines an empirical model of brand loyalty that provides diagnostic data to support the management of brand loyal behaviour and customer equity in grocery markets.

Commentators have claimed that business schools encourage unethical behavior by using economic theory as a basis for education. We examine claims that exposure to agency theory acts as a self-fulfilling prophecy, reducing ethical behavior among business students. We experimentally test whether economics coursework or a manipulated competitive vs. cooperative frame affects measured ethical behavior in simulated decision settings. We measure ethical behavior using established tasks. We also measure ethical recognition to test whether agency theory reduces recognition of ethical issues. Exposure to agency theory in either prior classwork or the experiment increased wealth-increasing unethical behavior. We found no effect on unethical behavior that does not affect wealth. We found no effect of exposure to agency theory on ethical recognition. Usual laboratory experiment limitations apply. Future research can examine why agency theory reduces ethical behavior. Educators ought to consider unintended consequences of the language and assumptions of theories that underlie education. Students may assume descriptions of how people behave as prescriptions for how people ought to behave. This study contributes to the literature on economic education and ethics. We found no prior experimental studies of the effect of economics education on ethical behavior.

Discusses the requirements for refuelling civil airliners, particularly under pressure refuelling. Analyses the problems that can arise and demonstrates how advancing technology has changed the appearance and efficiency of many components, particularly with reference to the control panel. Describes in detail the workings of a typical system; aspects of control of fuel quantity in refuelling; refuel control panels; and fuel gauges, with particular reference to the Boeing 777.